Monday, June 29, 2009

#19 Award-winning Web 2.0 sites

Most of the sites listed on the Web 2.0 awards page are great. One I haven't seen before is Fixya, a tech support site structured somewhat like Yahoo answers-- people post questions and then answers are given by both regular users and registered 'tech gurus'. I could see this being a useful resource for library customers having trouble with devices like mp3 players and digital cameras, or even their laptops. Fixya also features the manuals for hundreds of thousands of products. You can search for specific products or browse by manufacturer to see manuals and posted questions. I could see this being a good resource for when customers have questions about their devices beyond our knowledge.


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